Privacy and Data Protection

The privacy policy details how we ensure information is kept secure and confidential.

We place paramount importance on customer service and aim to meet your expectations on every occasion.

We have a legal obligation under the Data Protection Act to ensure that all information held and processed complies with the principles of the Act.

TransLation Crew is the data controller. Our registered office address is shown on the Contact Page. If you have any queries relating to data protection issues please address requests to the Data Protection Officer, e-mail: dpa@translationcrew.com

Standards adhered to

The TransLation Crew and all of their Translators abide by all of the necessary rules and regulations as set out by the Translator's Associations.

TransLation Crew are accredited members of the Regional Language Network

We are also members of CiLT (part of the Regional Language Network)

Quality and Translations

We always provide a signed Declaration of Translation from the Translator for the work they have completed, this shows details of their qualifications and experience and also the standards they adhere to.

Secure Transfer of Information

We can provide you with a 'cabin' on our ftp site - where you can literally transfer the documents you need translating from your desktop. Exceptionally good for large documents that you may have difficulty emailing!

Simply drag and drop into your secure cabin to await translation, we will email you when they are ready for collection.

We provide you with a User name and a Password to access the site. Please contact us for more information. ftpsite@translationcrew.com